Terms & Conditions

Updated 15 June 2020

Terms and Conditions of Use – Bikelinc  

The Bikelinc website www.bikelinc.com.au is owned and powered by Crime Stoppers Western Australia (CSWA).  CSWA is a registered charity with the Australian Charities and Not for profits Commission. This website was developed in accordance our primary charitable functions which are:

  1. Advancing social or public welfare
  2. Advancing the security or safety of Australia or Australian public
  3. Purposes beneficial to the general public and analogous to the other charitable purposes
  4. Another purpose beneficial to the community

The primary purpose of Bikelinc is to assist police to return bicycles that come into their possession to the rightful owners. To do this CSWA maintains a database of users and the details (profiles) provided voluntarily by users.

Access to data provided

There are three access level points to information of this website.

Level 1 – Check Serial Number Access

This access allows members of the public to search the database using a bicycle’s serial number. This search can assist the user to determine the status of the bike listed against that serial number.  This search will only return a result if a serial number has been listed previously through a profile.

Level 2 – My Profile and Bike Rack Access

Users who have created a profile can gain access to their personal profile details and bike rack (which includes details of their bicycles). From there they can change their personal and bike details including bike status. Other members of the public including other Bikelinc users cannot access this data.

Level 3 – Police Access

In order to check bike details and link bikes to owners, authorised police will have access to the details required to link a bike to an owner. These details are not available to members of the public.

By accessing or using this website and related services, you agree to these Terms and Conditions, which include our Privacy Policy which is also available at https://bikelinc.com.au/privacy-policy/

If you register a profile on Bikelinc you may add, delete and/or modify your information at any time by accessing your profile using your unique login details.

Create A Profile

Before you can gain Level 2 access you will need to create a profile.  Creating a profile is free.

How to provide your details

  • Click on the Create Profile
  • Select whether you are a Bike Owner or Bike Retailer, then click Next.
  • Your Details – enter the requested details, including a strong password, then click Done.
  • That’s it – you will receive an activation email to the address you provided. Click on the link in this email to activate your Bikelinc profile.

How to provide your bike/s details

  • You can then Sign in at any time to complete your profile and add your bike/s details.
  • Firstly, go to your bike/s which you’d like to add to your Bikelinc profile.
  • Locate each bike’s serial number which is usually found underneath the bottom bracket. Other places it could be located are the headset, chain stays or seat tube.  Write down or take a photo of the serial number.
  • Also make a note of the bike brand, type, colour and any other distinguishing features.
  • Then go back to Bikelinc, click on Add A Bike and enter your bike details, remembering the bike Frame Serial Number which helps to identify your bike and connect it to you.
  • In the Gallery, upload any images of your bike/s which will help with identification. Include a photo of the frame serial number.
  • In the ‘Status’ field, please select the appropriate option – Safe, Lost or Stolen.
  • Add the bike’s home location address details.
  • Select the bike type, brand and model by clicking on the arrows to reveal a drop-down menu of options.
  • Predominant frame colour – type this in to help with identification of your bike. Select the frame size, material and any other distinguishing features.
  • For Ownership Details, add as much information as you can, then click Done.

Your profile:

  • At any time, you can log in into your Bikelinc profile, go to your Bike Rack to add more bikes and personal details, update your profile, change a bike’s status, view your bikes, add proof of purchase or transfer ownership.
  • If your bike is lost or stolen and you have made a police report, please find the corresponding bike in your Bike Rack and enter the relevant police report number in the Status field.

An optional Bikelinc transfer profile ability is available within ‘My Profile’. Transfer can be done by both private individuals and retailers. It was developed as a time saving service. It must be noted that it is not compulsory for another user to transfer a bike upon sale or at any other time. Furthermore, CSWA does not warrant the authenticity of any of the information and photographs transferred.  When transferring details as a result of a sale, CSWA recommends that the transferor does not commence the transfer until the sale is complete and the payment of the bike has been completed to the satisfaction of the parties involved.

CSWA is not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of the Bikelinc website or any other linked website. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else that may interfere with or damage the operations of your computer systems.

CSWA, from time to time and without notice, may change or add to the website or the information, products or services described in it. However, CSWA does undertake to keep the website updated. CSWA is not liable to you or anyone else if errors occur in the information on the website or if that information is not up to date.


CSWA, from time to time, may amend these terms. By continuing to use and visit the website and/or any mobile versions of the website you agree to be governed by these Terms and Conditions of Use as the case may be from time to time. It is your responsibility to check whether these Terms and Conditions of Use have been varied.  Please refer to the Update Date at the top and bottom of this form to see when updates were last made.

Links to other Websites

This website may contain links to websites operated by third parties.  Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, CSWA does not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.

Intellectual property rights

Unless otherwise indicated, CSWA owns or licenses from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this website and in all of the material (including all text, graphics, logos, audio and software) made available on this website (Content).

By posting any material on our website, you warrant that you have the right to post the material and grant us a non-exclusive licence to use the material.

Your use of this website and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to this website or the Content. However, CSWA does grant you a licence to access the website and view the Content on the terms and conditions set out in these Terms and, where applicable, as expressly authorised by us and/or our third-party licensors. CSWA authorises you to share Content through social media if you do so in good faith to help recover a bicycle.

Any reproduction or redistribution of this website or the Content is prohibited and may result in civil and criminal penalties. In addition, you must not copy the Content to any other server, location or support. Publication, reproduction or distribution is expressly prohibited.  All other use, copying or reproduction of this website, the Content or any part of it is prohibited, except to the extent permitted by law.

Unacceptable activity

You must not do any act that CSWA would deem to be inappropriate or which is unlawful or is prohibited by any laws applicable to our website, including but not limited to:

  • any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual’s consent) or any other legal rights of individuals;
  • using this website to defame or libel us, our employees or other individuals;
  • uploading files that contain viruses that may cause damage to our property or the property of other individuals;
  • posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party’s systems or network security.
  • post or transmit false, inaccurate, misleading information to or from our website;
  • transferring your account and member ID to another party without our consent.

Warranties and disclaimers

To the maximum extent permitted by law, including the Australian Consumer Law, CSWA makes no warranties or representations about this website or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this website will be secure.

CSWA may restrict, suspend or terminate user access to this website, any Content, or any feature of this website with immediate effect if the user breaches these Terms.


To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall CSWA be liable for any direct or indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of our website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

 Jurisdiction and governing law

Your use of the website and these Terms are governed by the law of Western Australia and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Western Australia.

Updated 15 June 2020